Privacy Policy

Overview

The Anxiety and Agoraphobia Treatment Center (“AATC,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit www.aatcphila.com, contact us, or interact with our services.

This policy is designed to comply with applicable U.S. privacy standards and Pennsylvania behavioral health confidentiality expectations.

Information We Collect

Information You Provide

We may collect:

  • Name
  • Email address
  • Phone number
  • Location (city/state)
  • Information submitted through contact forms, appointment requests, or emails

Automatically Collected Information

We may automatically collect:

  • IP address
  • Browser type and device information
  • Pages visited and time spent
  • Referral sources

How We Use Your Information

We use your information to:

  • Respond to inquiries and appointment requests
  • Provide information about treatment services
  • Improve website performance and user experience
  • Communicate with you (if you opt in)
  • Maintain security and prevent misuse

We do not sell or rent personal information.

Cookies and Analytics

We use cookies and similar technologies to:

  • Improve website functionality
  • Understand user behavior
  • Analyze traffic trends

You may disable cookies in your browser settings.

Third-Party Services

We may use third-party providers (e.g., hosting, analytics, secure communication tools). These providers are required to safeguard your information and may only use it to perform services on our behalf.

HIPAA and Website Communications

Submitting information through this website (including forms or email) does not automatically create a HIPAA-protected relationship.

  • Website communications may not be fully secure
  • Do not submit sensitive medical or mental health information through standard forms or email
  • Protected Health Information (PHI) is only collected through secure systems after becoming a client

Data Retention

We retain personal information only as long as necessary for business and legal purposes, including compliance with Pennsylvania healthcare record retention laws.

Your Privacy Rights

You may:

  • Request access to your personal information
  • Request corrections
  • Request deletion (where legally permitted)
  • Opt out of communications

To exercise these rights, contact us below.

Children’s Privacy

This website is not intended for children under 13. We do not knowingly collect information from children.

Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted with a revised effective date.

Contact Information

The Anxiety and Agoraphobia Treatment Center
112 Bala Avenue
Bala Cynwyd, PA 19004
(610) 667-6490
[email protected]


Terms and Conditions

Your access and use of this website and any page contained herein beginning with www.aatcphila.com is subject to the following terms of use and all applicable laws. By viewing web pages on this website, you accept, without limitation or qualification, the following terms.

Acceptance of Terms

By using this website, you agree to these Terms and Conditions. If you do not agree, do not use this website. This website does not provide medical advice.

Use of this Website

This website provides mental health and behavioral health information for informational and educational purposes only. It is not intended to provide medical or psychological advice or replace professional diagnosis or treatment. Always seek the advice of a licensed healthcare provider with any questions regarding a medical condition. Never disregard professional medical advice or delay seeking it because of materials read on this website.

Specific Disclaimer Concerning Therapist-Client Relationship

Use of this website does not establish a therapist-client or doctor-patient relationship. A professional relationship begins only after:

  • Intake is completed
  • Required documentation is signed
  • Services are formally agreed upon

Communications Disclaimer

While we take reasonable steps to protect your information, any communication or material you transmit to this website by electronic mail or otherwise, including data, questions, comments, or suggestions, is and may be treated as nonconfidential and nonproprietary.

  • Website forms and standard email are not fully secure
  • Do not submit sensitive clinical information electronically unless directed through secure systems

You agree that you will not send or transmit to the AATC website any communication or content that infringes or violates rights of any party. You should be aware of the general security risks of transmitting information over a public network. Therefore, we cannot assure you that the information will be kept private.

Copyright

All original materials on this website are copyrighted by the Anxiety and Agoraphobia Treatment Center (AATC) or by the original creator of these materials. It is protected by the copyright laws of the United States of America and under treatises with other nations. Unless otherwise stated, no material on this website is in the public domain.

License for Use of this Website

AATC grants you a limited, revocable and nonexclusive license to access and make personal use of this website and not to download (other than page caching) or modify it, or any portion of it, except with the express written consent of AATC. This website or any portion of this website may not be copied, reproduced, redistributed, republished, displayed, posted, transmitted or otherwise exploited for commercial purposes without the express written consent of AATC.

Limitation of Liability and Exclusion of Warranty

This website is provided on an “as is” and “as available” basis, and your use of it is exclusively at your own risk. AATC makes no warranties, express or implied, about the use of this website or the materials in it. Under no circumstances shall AATC be liable for any indirect, incidental, special, consequential, or punitive damages resulting from its performance or any failure to perform under these terms of use.

Third-Party Links

We may link to external websites in order to provide visitors with valuable information. AATC is not responsible for the content or privacy practices of third-party websites. Destination links are provided only for your convenience.

Modifications

We may modify and update these Terms at any time. Continued use of the website indicates acceptance.

Governing Law

Use of this website shall be deemed to have occurred in the Commonwealth of Pennsylvania. These Terms are governed by the laws of the Commonwealth of Pennsylvania.

Contact

The Anxiety and Agoraphobia Treatment Center
112 Bala Avenue
Bala Cynwyd, PA 19004
(610) 667-6490
[email protected]